Privacy Policy

Last updated: February 3, 2025

This privacy notice for Rise Exterior LLC (doing business as Rise Exterior) ("Rise Exterior," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at www.riseexterior.com

  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find more details by reviewing the full policy below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information based on how you interact with Rise Exterior and our Services. Click here to learn more.

  • Do we process any sensitive personal information? We may process sensitive personal information with your consent or as otherwise permitted by law. Click here to learn more.

  • Do we receive any information from third parties? We do not receive any information from third parties.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. Click here to learn more.

  • In what situations do we share personal information? We may share information in specific situations and with trusted third parties. Click here to learn more.

  • How do we keep your information safe? We implement security measures, but we cannot guarantee absolute security. Click here to learn more.

  • What are your privacy rights? Depending on your location, you may have certain rights regarding your personal information. Click here to learn more.

To review the full notice, continue reading below.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide, including:

  • Names

  • Phone numbers

  • Email addresses

Sensitive Information

With your consent or as permitted by law, we may also process financial data (such as billing information).

All personal information must be accurate and up to date.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for:

  • Responding to user inquiries and support requests

  • Sending administrative updates about policies or services

  • Providing marketing and promotional communications (with consent)

  • Delivering personalized content and advertising

  • Improving service functionality and identifying trends

  • Ensuring compliance with legal and security obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process personal data based on:

  • Consent: When you give explicit permission.

  • Contractual Necessity: To fulfill service agreements.

  • Legitimate Interests: When processing is necessary for business functions.

  • Legal Obligations: Compliance with legal and regulatory requirements.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share personal information in the following situations:

  • Business Transfers: In case of mergers or acquisitions.

  • Affiliates: Companies under common ownership.

  • Service Providers: Trusted third-party vendors for business operations.

We do not sell your personal data.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies for analytics, marketing, and service improvements. You can manage your preferences in your browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information for as long as necessary to fulfill business or legal obligations, typically no longer than 2 years unless required otherwise.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use encryption, access controls, and secure servers. However, no security system is 100% foolproof.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you have rights including:

  • Access & correction: You can request access to your data.

  • Deletion: You can request to delete personal data.

  • Opt-out of marketing: You can unsubscribe from promotional emails anytime.

To exercise your rights, contact [email protected].

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) browser signals.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, under California Civil Code Section 1798.83, you can request a disclosure of any personal data shared with third parties for direct marketing.

To make a request, email us at [email protected].

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we may update this policy periodically. The latest version will always be available on our website.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, contact us at:

  • Address: 907 S Oregon Ave, Tampa, FL 33606, United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT?

You may request access, updates, or deletion of your data by emailing [email protected].

A2P 10DLC COMPLIANCE

Messaging Consent and Purpose

By providing your phone number to Rise Exterior LLC, you consent to receive automated and manual A2P SMS messages for appointment confirmations, promotions, and service updates.

Opt-Out Policy

You may opt out of SMS messaging at any time by replying "STOP" to any message.

Compliance and Liability

We comply with all TCPA and carrier regulations but are not responsible for undelivered messages.

Changes to Messaging Terms

We may update messaging policies without prior notice.

CONTACT US

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